HomeLoanServ - 535 Reviews - Mortgage Lenders in Boise, ID - Birdeye (2024)

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3.5

  • Mortgage Lenders
  • Boise, ID

About this business

FinanceMortgage Lenders

Location details

565 W Myrtle St, Boise, ID, 83702, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed

3.5535 reviews

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  • Birdeye (12)
  • Google (514)
  • BBB (9)

HomeLoanServ - 535 Reviews - Mortgage Lenders in Boise, ID - Birdeye (1)

Brenda C.

onBirdeye


4 months ago

DO NOT BORROW FROM THIS LENDER AND PUT IN YOUR ORIGINAL CONTRACT TO NOT SELL TO THIS CORRUPT COMPANY.... Went through process in catching up loan not once but twice due with underwriters giving us false amounts to have the loan come up to date. Just got served papers after asking them for a full amount the second time to include any lawyer fees to bring it current. BS! BS! BS!

HomeLoanServ - 535 Reviews - Mortgage Lenders in Boise, ID - Birdeye (2)

Pepper P.

onBirdeye


a year ago

Homeloanserv is the worst mortgage company I have ever dealt with. Customer service is horrible and the most part is they are prejudiced. Why buy loans and I am speaking FHA loans is what they angle to purchase too purposely set people up for failure. I purchased a home in Texas in 2020 during Covid.Fell sick for four months,missed one payment. Tried to get help because I lost my voice for months. Greenpath tried to speak on my behalf to get them to allow me to put the payment to the end of my loan and or a payment plan. The...read more

HomeLoanServ - 535 Reviews - Mortgage Lenders in Boise, ID - Birdeye (3)

Heather B.

onBirdeye


a year ago

We entered a loan modification process that had a trial period of ON TIME payments. Those months were January, February and March, all three of which were paid on time. When I entered the loan modification process in December, the woman who explained the entire process to me stated AFTER I SPECIFICALLY ASKED ABOUT CREDIT REPORTING, told me that because we were entering the loan modification trial period, our payments for January, February and March would NOT be reported as late on my credit report. I pulled my credit report ...read more

HomeLoanServ - 535 Reviews - Mortgage Lenders in Boise, ID - Birdeye (4)

Victoria A.

onBirdeye


a year ago

So we have had our account with Home Loan Serv for about a year now. In that year, they have sent out payments to fraudulent accounts and our escrow is currently in the process of just coming out of the negative. We were told by a service rep that they DO NOT have any fraud department and that if the person calling has our account number, our social and birthday's, they will send them a payment no questions asked. I'm still working with legal counsel to get our finances back on track from Allstate and HomeLoanServ. They have...read more

HomeLoanServ - 535 Reviews - Mortgage Lenders in Boise, ID - Birdeye (5)

kissfannnn

onBirdeye


a year ago

I absolutely hate this mortgage company. Their automated payment system don't work most times..im probably going to refinance with another company

HomeLoanServ - 535 Reviews - Mortgage Lenders in Boise, ID - Birdeye (6)

Nancy Bolyard M.A. C.

onBirdeye


2 years ago

I don’t think I’ve ever dealt with a company as inept as Homeloansetv. They apply my payments to principal and then hound me for not sending the payment when the money has been there the entire time. They report my payments as late because my payments have been applied to the wrong part of the loan. This time they’ve even been overpaid and think they haven’t been paid yet. Then they start blowing out all kinds of threats about bill collectors and bankruptcies. So dumb.

HomeLoanServ - 535 Reviews - Mortgage Lenders in Boise, ID - Birdeye (7)

J W.

onBirdeye


3 years ago

Where do i begin,, this company is ridiculous i have been with them 4 yrs , dealing with lies, the agents tell you info then come back months later to say "oh they mis informed you" but we are too damn sorry of a company to stick to our word, i was dealing with COVID!9 you told me to get well we can put you on plan only to tell me months later oh were sorry for not reviewing your account to see what we can properly help you with, yes we know we messed up by telling you wrong info but oh well. throw the whole damn company a...read more

HomeLoanServ - 535 Reviews - Mortgage Lenders in Boise, ID - Birdeye (8)

Janice W.

onBirdeye


3 years ago

I am very disappointed. I asked for the SFB and then asked to be removed. I am unable to refinance my house at these great rates because it will take 45-60 days to 100% stop it. Perhaps they should have explained that in the beginning. Now I am losing money because I can't get a lower rate or even a letter that states I asked for it to be stopped

HomeLoanServ - 535 Reviews - Mortgage Lenders in Boise, ID - Birdeye (9)

J.J. L.

onBirdeye


3 years ago

No communication... they love letting your loans fall off the wagon without even telling you. I have had a shortage on my escrow account for 3 years now... I have asked if my payment was sufficient to cover each of the last two years. They said everything is in good shape...you should be getting a refund. Now I am stuck here with another $5000 shortage. I have never missed a payment and have put over $20,000 in additional principal on this load and they still allow me to have a shortage!!! What a disgrace... I can't belie...read more

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Frequently asked questions about HomeLoanServ

How is HomeLoanServ rated?

HomeLoanServ has a 3.5 star rating with 535 reviews.

When is HomeLoanServ open?

HomeLoanServ is closed now. It will open tomorrow at 8:00 a.m.

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HomeLoanServ - 535 Reviews - Mortgage Lenders in Boise, ID - Birdeye (2024)

FAQs

HomeLoanServ - 535 Reviews - Mortgage Lenders in Boise, ID - Birdeye? ›

Payment Due Date and Late Fees

As long as payments are made by the 16th of the month, NO LATER than 6pm MT a late fee will not be assessed. If a monthly payment is not made by 6pm MT the last business day of the month, it will be reported to the credit bureaus.

Does HomeLoanServ report to credit bureaus? ›

Payment Due Date and Late Fees

As long as payments are made by the 16th of the month, NO LATER than 6pm MT a late fee will not be assessed. If a monthly payment is not made by 6pm MT the last business day of the month, it will be reported to the credit bureaus.

Does HomeLoanServ offer forbearance? ›

Go to homeloanserv.com/SpecialForbearancePlan to get the process started. You'll need to provide your email address, loan number, the last four digits of the primary borrower's Social Security number and the ZIP code for the property. Select the option that works best for you and click submit.

Does HomeLoanServ accept credit cards? ›

HomeLoanServ does not accept payments by credit cards. Payments can be made through a bank account, but you'll need your account number and routing number.

Does HomeLoanServ accept partial payments? ›

Home phone: Work phone: Please draft my payment of $ on the 7th OR 16th of each month. *HomeLoanServ will draft the full payment listed on only one date. Payments cannot be split.

How many points does a mortgage raise your credit score? ›

Typically, the hard credit pull required to get a mortgage loan will decrease your credit score by about 5 points. Once you actually get the loan, you might have a short-term dip of 15 – 40 points. If you consistently make monthly payments on time, though, you'll likely see your credit score recover and even improve.

Why did my mortgage disappear from my credit report? ›

If you have an older mortgage, you may have noticed it drop off of your credit report. This could be because the credit reporting time limit has passed or the credit bureau's internal reporting time limit for that type of account has expired.

Why would a mortgage forbearance be denied? ›

Hard to get: If you have less-than-ideal credit (or a spotty history of timely mortgage payments, which can be a cause of reduced credit scores), your lender could deny your request for mortgage forbearance.

What are the disadvantages of loan forbearance? ›

Cons of Mortgage Forbearance

Most loans will continue to accrue interest plus any fees you may owe during the forbearance period. Once the period is over, you're responsible for paying this amount. Potential for future financial strain.

How many times can you defer a mortgage payment? ›

A payment deferral can move up to six monthly mortgage payments to be paid at the end of your loan. If you're able to start making payments again but are unable to pay an additional monthly amount, you may qualify for a payment deferral.

Is Home Loan Serv a lender? ›

A mortgage lender provides the money you need to purchase a home and a loan servicer collects your monthly payments. Both roles can be performed by the same company, just like how a cook can double as your waiter, but the roles are often done by different companies.

Can I use my credit card to pay my mortgage? ›

Bottom line. Since lenders typically don't accept credit cards, you can usually only make a mortgage payment on your card via a third-party platform. Paying one debt by adding to another is a risky maneuver, however, and you should only consider it if you can afford to cover the payment in full.

Can you pay off a loan with a credit card? ›

Paying off a loan with a credit card will depend on the lender and the type of loan. If your lender allows it and you are given enough of a credit limit, you may be able to pay a portion of your entire balance of your home, car or student loans with a credit card.

What happens if your lender will not accept any partial payments? ›

Some servicers will refuse to accept what they consider a “partial” payment. They could return your check and charge you a late fee or claim that your mortgage is in default and start foreclosure proceedings.

Can I change my mortgage loan servicer? ›

The only way to change mortgage servicers is to refinance your loan and move to a lender that services the loans they originate. Keep in mind, just because a company services a loan today doesn't mean they'll continue to do so long term. The industry is always changing.

Who is responsible for an escrow mistake? ›

This is a great question because there is a lot of onus placed on the buyer, even with an escrow account. While your loan servicer is the one responsible for handling your property tax and insurance payments, mistakes are made, and you are the one who will be held liable for the full, on-time payment.

Why is my mortgage company not reporting to credit bureaus? ›

Lender not reporting: Some mortgage lenders - especially smaller firms - do not always report mortgages to the credit bureaus, unless there is a problem. This means, your good payment history will not show up, but any late or missed or late payments could appear.

Do loan companies have to report to credit bureaus? ›

Each creditor may report the status of your account according to your payment history. Not all lenders and creditors report to all three nationwide credit bureaus -- some may report to two, one or none at all.

Can a private lender report to the credit bureau? ›

In general, hard money lenders and private lenders do not report to the credit bureaus. Any organization, like banks and lenders, wishing to report customers' payment records to the bureaus has to pay each bureau for the reporting. As with any data service, the cost per report decreases with more reporting.

Why does a foreclosure not show on my credit report? ›

A foreclosure entry remains on your credit report for seven years from the date of the first missed payment that led to the foreclosure. After that, it is deleted from your report.

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